What should I do if the device won't power on or is completely unresponsive?

Date: 2025.10.23

First, please check if the power adapter is securely connected to the device and the power outlet, and confirm that the outlet is supplying power normally. Second, check if the power adapter's specifications match the requirements of your device. If the problem persists, it may be a fault with the power adapter or the device itself; please contact our after-sales support.

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